- A multi-day touring pannierReview by Fredachi
A stiff backing on the inside would be nice for when using these not fully loaded. For errands around town they kinda sorta feel like wet noodles. But, for multi-day tours I'm stoked to have and use these, (Posted on 12/8/2012)
- Looks great but needs improvementReview by MNbiker
I was disappointed because I really like the overall design, sturdiness and look of these panniers, but for the cost they just aren't practical - will watch to see if there are any design improvements. (Posted on 8/26/2011)
- Hardware inquiryReview by mwstiff
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All of our handmade packs and bags are built to last in Duluth, Minnesota, USA. Our factory, where we have been building our products since 1911, is home to an extremely talented group of sewers, riveters, and leather craftspeople. Each piece of Duluth Pack gear is painstakingly built by hand with the attention and detail that only a true artisan can provide. We stand behind our work and are proud to offer a lifetime warranty covering all craftsmanship and hardware we use in the construction of our products. Craftsmanship includes our sewing and riveting. Hardware includes all zippers, buckles, D-rings, snaps, and any other parts utilized in the manufacturing of our bags. If at anytime during the life of your Duluth Pack product you have problems in these areas, return the product and it will be repaired free of charge. If the product cannot be repaired due to a defect in craftsmanship or faulty hardware, we will be happy to replace the item at Duluth Pack’s discretion. While your Duluth Pack item is designed to provide you with many years of use, Duluth Pack is not responsible for common wear and tear or misuse of your product and is therefore not covered by our warranty. Of course, damages not covered under warranty can usually be repaired at a minimal cost. We sincerely value your patronage and will always do our absolute best to go the extra mile to ensure that you are happy with every Duluth Pack purchase.