What kind of security procedures are in place to protect the loss, misuse or alteration of information under our control?
Duluth Pack values your business and is committed to doing everything possible to make our online ordering process secure.

Secure Ordering Process

Any credit card information you enter on our site is strongly encrypted by industry-standard protocol, SSL (Secure Sockets Layer). The Duluth pack Web site uses SSL to communicate with secure browsers like Netscape and Internet Explorer. These browsers encrypt your credit card and personal information in a way that makes it extremely difficult for anyone to intercept and misuse while being transmitted between your computer and our server. Don't worry if your browser is secure or not - if it is insecure, you will not be able to purchase on our online store.

Once you have completed your order online, our security procedures do not end. We take appropriate precautions to protect the security and privacy of the information stored on our computer networks. Many of the systems which store your personal information are not connected to the Internet, reducing the likelihood of security breaches. Our systems are also housed in secure facilities, and access to your data by our employees is limited to a "need to know" basis, controlled by password protected systems, and monitored for abuse.

If you are still unsure of giving your credit card over the Internet, please feel free to phone or mail your order to us. For telephone ordering or assistance, please call 1-800-777-4439.

If you have any further question regarding your online security, please contact us at 1-800-777-4439 or e-mail Customer Service mailto:customerservice@duluthpack.com.

Duluth Pack knows that you care how information about you is used and shared.
Please know that Duluth Pack is not in the business of selling customer's e-mail. Many spammers use programs that randomly generate e-mail addresses, in the hope that some percentage of these randomly-generated addresses will actually exist. You can find out more about how your personal information is protected in our Privacy Policy.

Electronic Communications

When you visit DuluthPack.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Duluth Pack does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use DuluthPack.com only with involvement of a parent or guardian. Duluth Pack and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Privacy Policy

We appreciate the trust you place in Duluth Pack, and we are committed to respecting your privacy and the security of your personal information. Whether you shop Duluth Pack online, through our catalog, or at our retail store, we're committed to your security and privacy. Any information we collect at Duluth Pack is used for the express purpose of making your future visits more worthwhile.

We sometimes make your name and postal address available to other hand picked companies who may have offers of interest to you. We do not make email addresses available. Name Removal Procedure ("Opt out") If you do not wish to receive mailings from these other companies with whom we share customer lists, or do not wish to receive our catalogs, please contact us by phone, email, or mail. Provide your exact name and address as it appears on your catalog to ensure accuracy, and indicate your catalog preferences.