One of the top questions we are constantly asked is on the lines of, “How do I clean my Duluth Pack?” To help you out, here is what we have always recommended to help not only clean but keep the longevity of your Duluth Pack items whether they be canvas or leather.
1) How do I clean my Duluth Pack?
We DO NOT recommend putting our packs in a washing machine as it may have the potential to compromise the integrity of the bag. We do recommend washing our packs by hand with a mild detergent (i.e. unscented hand soap, dish detergent, etc.). Please feel free to check out our website with care instructions and a tutorial of how to do so.
2) What do I do if my Duluth Pack gets wet?
It’s life, it happens. Let your pack air dry completely in a well ventilated area. Also remember to condition your leather! Hello, leather is skin. Skin gets dry, so condition it every so often. We recommend our selection of the brand LEXOL that has cleaners and conditions. Available both in store at 365 Canal Park Drive and online at www.duluthpack.com.
3) Where do I send my Duluth Pack for repairs?
Send your repair to: 1610 W Superior St, Duluth, MN 55806. Please remember to include a note with your contact information, mailing address, and a description of what repairs you would like us to do. We will give you a call for any estimates, and we will not repair your pack until you approve them.
Now, these are the top questions/concerns/comments we hear almost on a daily basis. You, our customer and us here at the Duluth Pack team respect and understand the craftsmanship, time, effort, and care it took to not only create that precious bag of yours, but the adventures and memories associated with it. We want you to get the best care possible all around with Duluth Pack and that requires what goes in and on your pack as well.
– From your friends at Duluth Pack!